Our customers are the driving force behind all that we do.
Our customers are the driving force behind all that we do.
Guaranteed Same-Day Shipping
You can make all the promises you want about the quality and value of your products, but if the customer doesn’t receive an order on time, what good is it?
At c3controls, we understand how important it is to get your orders on time, every time. That’s why we’re proud to offer Guaranteed Same-Day Shipping on any order for standard catalog items received by 6:00pm ET. Any orders with item(s) that do not ship same day, those items will be reduced by 10% OFF the price as shown on the order. As an added bonus, all orders of $300 or more include FREE Ground Shipping.
Contact our Customer First Team at 724.775.7926 to learn more about our Guaranteed Same-Day Shipping.
Note: All standard catalog items are available for guaranteed same-day shipping except where noted. Items not available for guaranteed same-day shipping are: items not in the most recent edition of the c3controls catalog (Ed. 26), enclosed control & custom control stations, special and custom legend plates, special and custom terminal markers, plotters and plotter accessories, and 13mm pilot lights with non-standard wire leads.
Lifetime Warranty / Guarantee
When it comes to your business, what’s more important than peace of mind?
Here at c3controls we understand you have more important things to worry about than the quality of your industrial controls products. That’s why we offer some of the best guarantees in the business.
Other companies claim to offer the highest quality products on the market. At c3controls, we guarantee it. We can ensure high quality because we design, manufacture and test the products we make. It’s a unique way of doing business you’ll only find at c3controls.
We guarantee that all of our products will be free of defects in material, workmanship and design, not just for one or two years – but for the lifetime of the product. No other supplier can match that guarantee.
And, if you are not completely satisfied with the performance or quality of any c3controls product, we will replace the product or refund your money within 90 days from the date of invoice – no questions asked.
Peace of Mind with a Lifetime Guarantee – It’s something you’ll only find at c3controls!
Note: c3controls reasonably defines the lifetime as 10 years from the date of invoice.
Looking to set-up an account with c3? Click Here.
We at c3controls appreciate the trust that you place in us and are committed to respecting your privacy and the security of your personal information.
If you as a visitor choose to register or submit information to c3controls via this website, you agree to the use of such data in accordance with this privacy statement. Please note that the c3controls site contains links to other websites, which are not governed by this privacy statement. Also note that c3controls may use third parties to host all or portions of, or to assist in maintaining, the c3controls website.
If you have any questions regarding this privacy statement, or do not feel that your concerns have been addressed, please direct your questions to c3controls at email@example.com.
Information provided by you, which may include your name, company name, address, phone number, email address, transaction and credit card information used when creating an account, placing an order from our website or from our catalog, returning or exchanging an item, inquiring about our products and/or services, requesting a catalog, signing up for our newsletter or e-alerts, downloading product literature, registering for one of our customer programs, or participating in a survey or promotion.
All information provided is maintained in a secure database. We may combine this information with data that we receive from our reputable credit card issuer, Merchant e-Solutions, Redwood City, CA, whose policies meet the Direct Marketing Association’s privacy standards.
We may gather information about how visitors navigate our website by using click stream data gathered with cookies and/or other web beacons. Please refer to Cookies and Web Beacons for further information.
c3controls’ is committed to placing the customer first in everything we do by providing the best possible online experience and fulfillment of your online orders. To do this, the information we collect is used only for limited purposes that allows us to provide the services you request, process and track your order, contact you about the status of an order, send you catalogs and/or product literature, identify your product and service preferences, and improve our product selection and services.
You may at any time request to be removed from emails or other communications generated in response to your registration on the c3controls website.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
c3controls’ contracts with third-party companies for certain services, including payment processing, and hosting or maintaining the c3controls website. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than c3controls.
We do not disclose or share information to other companies such as marketing or mailing list companies of any sort.
Where appropriate, the information you provide may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary to comply with legal or regulatory obligations or requests, or for the purposes identified above. Visitors may review and correct their information they have submitted to the c3controls website. Contact firstname.lastname@example.org and request a copy of your profile. In all cases, we will treat requests to access information or change information in accordance with applicable legal requirements.
COOKIES AND WEB BEACONS
To ensure that the c3controls website is well managed and to facilitate improved navigation within it, cookies (small text files stored in a user’s browser) or web beacons (electronic images that allow websites to count visitors who have accessed a particular page and to access certain cookies) may be used on the c3controls website to collect aggregate data. Cookies and web beacons may be used to track information and identify categories of visitors by items such as IP address, domain, browser type and pages visited. This information is used to analyze the number of visitors to different areas of the c3controls website to make sure that it is serving as a useful, effective information source.
These cookies and web beacons are not used to collect any personal identifiable information such as your name or email address. Further, most browsers permit individuals to decline cookies. However, under specific circumstances, visitors may be denied access to some parts of the c3controls website if their browsers are set to decline cookies.
c3controls’ has in place reasonable commercial standards of technology and operational security designed to protect all personally identifiable information provided by visitors via the c3controls website from unauthorized third-party access.
c3controls’ reserves the right to modify or amend this privacy statement at any time and for any reason. Nothing contained herein creates or is intended to create a contract or agreement between c3controls and any user visiting the c3controls website or providing identifying information of any kind.
If you have any questions or concerns regarding your privacy while using the c3controls website, please direct them to email@example.com.
Terms and Conditions
View our complete terms and conditions, including our minimum order policy. Click Here.
Conflicts Mineral Policy
Dodd-Frank Act (Section 1502) “Conflict Minerals in the Democratic Republic of Congo”
c3controls supports the end of violence and human rights violations surrounding the mining of certain minerals from the conflict region of the Democratic Republic of Congo (DRC) and adjoining countries. As such, we support the objectives of the Dodd-Frank Act (Section 1502) and we’re committed to procuring only conflict free minerals. “Conflict Minerals” refer to gold, tin, tantalum, and tungsten—but also refer to derivatives of cassiterite, columbite-tantalite, and wolframite.
To the very vest of our knowledge, c3controls products are assembled and processed without using any Conflict Minerals originating, sourced and/or smelted from the Democratic Republic of Congo.
The information provided in this document is based upon technical data believed to be reliable and is accurate to the best of our knowledge. On an ongoing basis, we conduct investigations in our supply chain to ensure that all metals used in our products comply with the relevant requirements. The information provided is subject to change as additional experience and knowledge is gained.
Because we appreciate the gravity of this issue and the suffering of the people in the DRC, c3controls is committed to responsible procurement practices. We refuse to abet the violence connected with mining in the DRC.
If you have any questions regarding this policy statement please contact c3controls at firstname.lastname@example.org (Subject: Conflict Minerals Enquiry).
Senior Vice President, Operations
To download a PDF of our Conflicts Mineral Policy click here.