Handling Customer Concerns
Quality at c3controls includes our comprehensive follow-up service after the sale. In order to respond promptly to customers, c3controls has a quality process in place which includes immediate return and replacement of the product to keep our customers’ production up and running — as well as a comprehensive review of the product application to determine if the perceived issue is only present under certain conditions.
The goal of the quality process is to identify what specific issues the customer is experiencing with the product — including determining problems that are application specific and to prevent those issues from reoccurring in the future.
We have complete control over our engineering and manufacturing processes, maintain lower overhead costs than our competitors, and offer our factory-direct business model. We offer customers a buying partnership that can save them up to 40% — and has helped our customers improve profitability and cash flow for more than 44 years.
At c3controls, we know how important it is to get your orders on time, every time. That’s why we offer Guaranteed Same-Day Shipping on any order for standard catalog items received by 6:00pm ET. Our customers enjoy peace of mind knowing they will get what they need, when they need it. A promise that we know can help you reduce inventory and save money.
Limited Lifetime Warranty
While other companies claim to offer the highest quality products on the market, at c3controls we guarantee it. We can ensure high quality because we have total control over every aspect of the engineering and manufacturing processes.
Quality that meets your exact requirements
Using our decades of experience, c3controls continues to expand our culture of ‘quality’ to design products that meet our customers’ challenges of today and tomorrow.
c3controls produces durable, well-designed electrical control products that meet global standards for quality and safety — and perform reliably even in the most punishing environments. Ranging from power and actuation to control logic to human machine interface to wiring/cable duct — c3controls offers products that perform the essential control functions that are at the heart of nearly every electrically operated machine and equipment.
For further details on our world-class products, call us today at 724.775.7926 or visit us at www.c3controls.com.